Frequently Asked Questions

GetMeRenewed.com is a state-approved real estate continuing education provider. Our instructors and partners have over 25 years combined experience in both teaching and practicing real estate.

GetMeRenewed.com maintains a record of all credits accumulated by students. Course data are stored in our highly secure cloud-based servers. No credit card information is stored on our servers. Students have access to class material for up to 1 year. Students found to have engaged in misrepresentation of their identity will be promptly reported to their state's licensing authority. Only the individual whose license number is listed on the certificate is allowed to access the content on our platform. GetMeRenewed will offer refunds to students up to 3 days after their registration date. Refunds will only be issued if a student did not complete a topic. All technical support questions should be directed to us via our contact page: getmerenewed.com/contact_us or by calling us at 1-844-828-0505. For course-related questions, our instructors are available to answer questions via our "Contact Us" page as well. We will make an effort to respond to questions within a reasonable time period during regular business hours (Monday to Friday).

After creating an account and paying, simply select a lecture you would like to watch and then click the play button. In order to receive a certificate and fulfill your continuing education requirement, you have to complete all topics. If you need a certificate for individual topics, please contact us.

Narration: Allows for voice narration of the lectures.
Autoplay: Allows the slides to play automatically.
Assessment Question: Allows you to answer questions about the material. They are not graded.
Pause: Allows a user to pause narration and auto-play. Good way to stop auto-play and read content.
Prev: Go back to previous material.
Next: Go forward to next material. Next button is enabled every 15 seconds.

Security is very important to us. We do not store credit card information on our server. Payment information is handled through Stripe. Stripe is a world-renowned secure payment platform used by over 1 million+ businesses worldwide.

Our platform was designed according to the guidelines set forth by the regulating state. The guidelines prohibit fast-forwarding past content you have not previously watched. Users are able to view previous lecture materials and then fast-forward to the point they last viewed.

Green means that you have finished viewing that particular lecture. Orange means that you have previously viewed but you have not completed that lecture. Pink means that the lecture has not been viewed. When all buttons are green, you have completed the lecture.

Our service is 100% money-back guaranteed. If you are not satisfied, please contact us for a refund within 3 days of payment.

As soon as you finish a topic, our platform will allow you to print or download a certificate via the green print button.

Yes, if you have questions about the material, you may contact our instructor via our contact page.

No worries. Our platform allows you to reset your password. Just go to your state's sign-in page and click on "Forgot Password", enter your email, and our platform will email you a password reset link.

It could have happened because your computer was using a lot of resources due to multiple applications running at the same time. If you notice a lag in your computer's response time, you should close some applications. To fix a frozen/unresponsive browser, just close it and reopen — your progress is saved automatically.

Just go to app.getmerenewed.com and click on Member Login to select your state. Then enter your email and password. Our platform remembers the lecture you last viewed and you can continue from there. Everything is saved automatically.

We highly recommend using the most recent Google Chrome web browser. Our platform also supports numerous other major browsers such as Microsoft Edge, Safari, and Firefox. It also supports use on Android, iPhone, iPad, Galaxy, and other devices.