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Questions about a course, your certificate, or your state's renewal rules? Start with the quick answers below — or reach a real person.

Quick answers to the most common questions

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Where's my certificate?
Your certificate is issued instantly the moment you complete your course. Download it anytime from My History in your account — we also email you a copy.
Did you report my hours to the state?
Where your state requires it, we report your completion directly to the licensing board — you don't have to do anything. Reporting typically posts within a few business days of completion.
I can't log in
Sign in with the email you registered with. If your password isn't working, use Forgot password on the sign-in page to reset it. Still stuck? Use the form below or call us and we'll get you back in.
What's your refund policy?
Haven't started your course yet? Reach out and we'll take care of it. For anything about billing or refunds, message us below (choose Billing & refunds) or see the FAQ.

Ways to reach us

Pick whatever's easiest — a real person is on the other end.

Call us 1-844-828-0505 Mon–Fri, 9am–6pm ET
Visit / mail
GetMeRenewed Real Estate School
248 Beacon St, Somerville, MA 02143
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Messages sent through this form are usually answered within 1 business day.

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